Atelier Benoît Poirier d'Ambreville

Salon Policies and Disclaimers


Please arrive early for your appointment to ensure your services run as smoothly as possible. As much as we would like, we cannot guarantee service for late arrivals. In most cases, we will have to reschedule you or possibly abbreviate the intended services.


Cancellation of appointment(s) must be made at least 24 hours prior to the scheduled time. Failure to follow the Atelier’s cancellation policies will result in a forfeiture of deposit.


Forms of payment accepted are cash and bank transfer. Sorry, we do not accept credit cards or check at this time. Please note that services requiring more than 2 hours of work require a deposit at the time of booking.


We do not offer refunds on services. If a client is dissatisfied with his/her service, we offer a correction at no charge to the client if scheduled within 14 days of the original appointment.

It will be addressed only with previously scheduled appointment.

People without appointment it will not be served.

No children allowed.

Prices available upon consultation. Gratuities are at the discretion of the client, thank you.

Gift Certificates available for your convenience.


The Atelier provides robes for your comfort, convenience and the protection of your clothing. As such, we cannot be held responsible for any damage should you choose to leave your upper clothing on beneath the robe. We are not responsible for any lost or stolen items.

It should be noted that we are not affiliated with any of the services listed in the Concierge section. The services in this section are provided merely as recommendations, strictly based on past positive experiences by us. They are provided “as is” and without a guarantee of any kind, either express or implied. Under no circumstances, including (but not limited to) negligence, shall Atelier Benoît Poirier d’Ambreville be liable for any damages (including but not limited to incidental, indirect, special, punitive, or consequential damages) that may result from use of the aforementioned concierge services.

We reserve the right to refuse service.

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